Contract Terms & Conditions
All services and/or yoga classes purchased from Bliss MediSpa must be preceded by the applicant acknowledging, by way of completing a Bliss intake form and or Bliss Waiver form that he/she has no physical limitations preventing him/her from participation. All applicants under the age of 18 years must have consent, in written form, from a parent or guardian. The applicant also agrees to abide by the rules and regulations of Bliss MediSpa and acknowledges that these rules and regulations may change from time to time. Furthermore, all applicants release Bliss MediSpa its owners, directors, managers and all employees of all liability regarding 1) any injury to self or child 2) any loss or damage to personal property. If purchasing packages that require payments to be made in installments, the applicant agrees to approve such installments be made by credit card on the dates as predetermined in the services contract.
If you access and use this Web site (the "Site"), you accept and agree to be bound by and comply with these terms (the "Terms"). If you do not accept the Terms, do not use the Site.
Registration & Purchase:
To register or purchase from the Bliss MediSpa online booking system, you must be over eighteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete.
General
All products and services of Bliss MediSpa and its subsidiaries and affiliates are subject to the terms and conditions of the applicable agreements governing their use.
The Terms are to be read by you together with any terms, conditions or disclaimers provided in the pages of the Site. In the event of any conflict, the terms provided in the pages of the Site will govern.
The information, material and content provided in the pages of the Site (the "Information") may be changed at any time without notice. Changes may be made to the Terms at any time without notice by updating this posting. You agree to review the Terms regularly and your continued access or use of the Site will mean that you agree to any changes.
Internet E-Mail
Any unprotected E-Mail communication over the Internet is, as with communication via any other medium (e.g. cellular phones, post office mail), not confidential, subject to possible interception or loss, and is also subject to possible alteration.
Links/Software
Bliss MediSpa is not responsible for any sites linked from or to the Site, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and Bliss MediSpa will not be responsible or liable for any damages in connection with linking.
Payment for Products & Services
All Credit Cards will be processed in Canadian Dollar at the time of payment. Bliss MediSpa is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.
Refund / Cancellation Policy
Spa Services
We appreciated the earliest possible notification of your inability to attend your booked spa service. A cancellation fee may applied to cancelled bookings. We retain the right to refuse or limit further bookings at our facility as a result of administration review of individual cancellation history.
Service refunds or discounts on completed services are subject to administration review on a case by case basis.
Individual Yoga Classes
If your scheduling conflict is known in advance and we are notified at least 24 hours ahead of time, it MAY be possible to make the session up at a later date or with a different group. However, this cannot be guaranteed.
Any classes missed without 24 hours notification are forfeited. If you have not already paid for the class, your account/card will be charged for the full amount of the session.
Refunds are not available following participation in one of our individual yoga classes.
Private Yoga Sessions
If your scheduling conflict is known in advance and we are notified at least 24 hours ahead of time, it MAY be possible to make the session up at a later date or with a different trainer. However, this cannot be guaranteed.
Refunds are not available following participation in one of our private yoga sessions.
Pre-Registered Yoga Programs
Pre-paid registered yoga programs are refundable.
If you are unable to attend a program due to circumstances out of your control (determined on a case-by-case basis by our administration), we can offer you a refund if you notify us prior to your session start date.
If we are notified after your session begins, we can only give you a credit towards another program. This credit is nontransferable and accounts for only the sessions remaining in your program at the time you requested cancellation. Credits do not expire.
Products
Yoga Equipment, Clothing and Accessories
Returns must be completed within 30 days of purchase with an original purchase receipt and are valid only for products that have not been opened, used or damaged.
Spa Retail Goods
Returns must be completed within 30 days of purchase with an original purchase receipt and are valid only for products that have not been opened, used or damaged.
Bliss MediSpa Gift Cards
These products are not eligible for return or exchange and cannot be redeemed for cash.
Privacy Policy
Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Note: If you link to other third party web sites, please review the privacy policies posted at those sites. Bliss MediSpa is not responsible for how data or information is treated/handled by any third party web site that is linked to from our sites.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.